Terms & Conditions

These terms govern your use of the TestiCool website and the purchase of products from us. By placing an order you agree to these terms.

1. Who we are

TestiCool (“we”, “us”) is a UK-based apparel brand. For any questions about these terms, contact support@testicool.co.uk.

2. Ordering & contract

Your order is an offer to purchase. We accept when we send an order confirmation email and provide a valid payment authorization. We may decline or cancel orders for suspected fraud, stock limits, or pricing errors, with a full refund where applicable.

3. Pricing & payments

Prices are shown in your selected currency. Duties and taxes are displayed where available. We process payments securely via our payment providers. You agree to provide accurate billing and shipping details.

4. Shipping & delivery

Delivery estimates are provided at checkout and may vary by carrier and destination. Risk passes to you on delivery. Inspect parcels promptly and contact support for any issues.

5. Returns & exchanges

Please review our Returns & Refunds Policy for eligibility and instructions. Original condition with tags is required unless faulty.

6. Intellectual property

All content, product designs, and trademarks on this site are owned by TestiCool or its licensors. You may not copy, distribute, or use them without our permission.

7. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss. Nothing limits liability for death, personal injury caused by negligence, or statutory consumer rights.

8. Governing law

These terms are governed by English law. Courts of England and Wales have exclusive jurisdiction, except where local consumer law provides otherwise.

9. Contact

Email support@testicool.co.uk for support, returns, or data requests.